My cell phone bill shocker

This is not a joke. When I opened my cell phone bill yesterday, I thought Ashton Kutcher and his crew were trying to punk me or maybe the folks from Candid Camera were reviving the show. I knew it was a joke when it was 74 pages and totaled $2,441.67.

A quick call to customer service connected me with Kelly who quickly realized I wasn't irate and explained what happened. I had changed plans recently and was incorrectly charged for air time. Kelly apologized several times and explained the next steps the process to correct this.

As I discussed this with my family, my brother laughed, "See you wouldn't have that problem with Metro PCS. Hello... hello... hello. Unlimit yourself."

Sent via BlackBerry by AT&T

Comments

[Dylan]

I’m sorry to hear about your massive wireless bill—over 2 grand, so ridiculous right?--and in an attempt to help, I wanted to add several options for cutting your cell bill. For starters, check out the Houston-based company Validas, where I work in consumer advocacy. At Validas, we electronically audit and subsequently reduce the average cell bill by about 22 percent—equating to around $450 annually—through our website, http://www.fixmycellbill.com . From regular people to top corporations to huge entities like the State of California, an incredibly varied group of wireless customers uses Validas to slash their wireless bills. Check out our blog at http://blog.myvalidas.com/ for wireless savings tips and advice.

Watch Validas in the media, recently on Fox News at http://www.youtube.com/watch?v=-1uTCO16_ao .

Good luck at keeping your wireless expenses under control.

Dylan
Consumer Advocacy, FixMyCellBill.com

[Sam Soong]

For me, prepaid rules. I did a bit of research and discovered NET10 was the best for my purposes. I don’t use a lot of minutes — maybe 200 or so a month — and I’m not a mad texter or websurfer either, but 10¢ a minute for calls and 3¢ for texts is crazy good. And no fees per day or other bs.

I got a very nice Samsung phone with a slide-out qwerty keyboard and no one knows it’s prepaid. Costs me a big $30 a month for all my stuff.

[Vanessa]

My phone bill was adjusted to $78.58 but my regular bill is more like $156 which is still too much. I have several e-mail accounts and I'm a big texter and talker. *sigh*